Our Management & People Development Workshops are highly interactive using a variety of visual, oral, audio, role play and games to keep all participants interested, motivated and focused enhancing their enjoyment and increasing their ability to remember and understand.

We fully understand and adhere to the principles that you only remember:-

• 20% of what you hear
  
• 30% of what your see
• 50% of what you hear and see
• 70% of what you hear, see and say
• 90% of what you hear, see, say & DO !

Our training workshops spend more time

‘doing’ and less time ‘listening’

At MINERVA Training Asia we focus on your organisation's internal environment, culture and processes that create employee and customer loyalty contributing to revenue growth and profitability.

We have the clear target of delivering excellent results and value. We develop in-company programmes to meet the exact training needs of your personnel and we'll always honour and respect your Company's values.

Most organisations focus on attracting new customers rather than retaining existing customers, even though the cost of attracting new customers is up to 10 times more expensive.

Our Core Purpose

เป้าหมายของเรา

To make learning fun and rewarding by encouraging others to improving their skills, knowledge and understanding to create a better life for themselves.

สร้าง บรรยากาศการเรียนรู้ให้สนุกสนาน  และให้รางวัลโดยกระตุ้นให้ผู้เข้าอบรมเกิดการเพิ่มพูนทักษะ ความรู้ และมีความเข้าใจในการที่จะพัฒนาชีวิตให้ดียิ่งขึ้น

 What we train?

Amongst our most sort after Management & People Development Workshops are our:-

• Communication Skills
• Delegation Skills
  
• Train-the-Trainer
• Leadership Skills
  

For a more comprehensive list click here

In each of the workshops the participants work through their workbooks filling in areas which are presented to them and are discussed to reinforce their understanding and aid their memory.

In addition to Management Development Workshops we also specialise in English Language Skills specifically tailored to the specific needs of your resort or business.

• Front Office 
  
• Restaurant 
  
• House Keeping
  
• Spa
  

For a more comprehensive list click here  

Why train?

Training is important to maintain and improve a hotel/resort’s or any business position in an increasingly competitive market. Training also prepares new staff or trainees to perform required tasks according to international standards.

After training, the gaps between actual and desired levels of performance will decrease.  Training increases staff confidence to perform well and enables them to more easily accept changes in policies, tasks, procedures, and standards in the operation.

Targeted training generates profits for your business as staff turnover rates are lower, staff are more productive and guest satisfaction is higher which creates returning customers for your business, services and facilities.

One of the most frequently advanced reasons for not training is that once trained, the employee will leave. After all, does it make sense to spend hundreds or thousands of dollars training an employee who may leave anyway? Recognize that the employee was looking for a job when they found your company and accept that they will not stop looking because they found you. Hard to accept, but true. That is, unless you have given them reason to stay! And giving them reason to stay saves your organization money.

Companies often fail to consider the cost of replacing employees - manager time to interview, loss of productivity for a new employee during ramp-up, not to mention the loss of work caused by the absence of an employee.